Get in touch

We're here to help

Have a question, a bug to report, or a suggestion to make BeamQR better? Reach out — we'll get back to you.

Send us a message

We read every email and respond to all genuine enquiries within 1–2 business days.

⏱️ Response time: 1–2 business days. For quick answers, check the FAQ page first — most common questions are already covered.

💬 What we can help with

  • Questions about the QR code generator or file transfer
  • A QR code that won't scan, or a QR type you'd like added
  • Technical issues or browser compatibility problems
  • Feature suggestions or feedback
  • Privacy or data questions
  • Partnership or collaboration enquiries

🐛 Reporting a transfer issue?

  • Which browser and device you're using
  • Whether both devices are on the same network
  • A brief description of what happened

Including these details helps us respond faster and more accurately.

⬛ QR code not scanning?

  • The QR type you used (link, WiFi, WhatsApp, etc.)
  • Whether you added a logo or changed the colours
  • The printed size, and the phone you scanned with

Tip: most scanning problems come from low contrast, a large logo or a code printed too small. The QR design FAQ covers the fixes.

🔒 BeamQR is a privacy-first tool. Any message you send us is used only to respond to your enquiry and is never shared with third parties.

Before writing — your question might already be answered.

Browse the FAQ →