Refund & Cancellation Policy
Last updated: 15 October 2026
This policy applies to paid BeamQR Pro subscriptions. BeamQR’s free tools (static QR codes and File Transfer) involve no payment.
Plans and billing
- BeamQR Pro Monthly: US$4.99 per month, billed in advance each month.
- BeamQR Pro Yearly: US$39 per year, billed in advance each year.
Subscriptions renew automatically at the end of each billing period until you cancel. Applicable taxes are calculated at checkout. Payments are processed by our payment partner and merchant of record, Dodo Payments, and your receipt will come from them.
How to cancel
- Log in to your BeamQR account at beamqr.pro/app.
- Open Billing and choose Manage subscription, then Cancel.
You can also cancel by emailing guptasahila125@gmail.com from the email address on your account. Cancellation stops future renewals. You keep Pro features until the end of the period you’ve already paid for, and you won’t be charged again.
What happens to your codes after you cancel
Your dynamic QR codes keep working after cancellation and continue to send people to their last destination. You won’t be able to edit them, create new dynamic codes or see new scan statistics unless you resubscribe. We may disable codes that break our Terms of Use.
Refunds
- First payment: if BeamQR Pro isn’t right for you, you can request a full refund within 14 days of your first payment, for any reason.
- Renewals: if you forgot to cancel and haven’t used Pro since the renewal, you can request a refund within 7 days of a renewal charge.
- Service problems: if a fault on our side stopped Pro from working and we couldn’t fix it, contact us and we’ll provide a fair refund for the affected period.
Outside these cases, payments are generally non-refundable, and we don’t give partial refunds for unused time in a billing period. This doesn’t affect any rights you have under the consumer laws of your country.
How to request a refund
Email guptasahila125@gmail.com with the email address on your account and the date of the payment. We aim to reply within 2 business days. Approved refunds are issued to your original payment method through Dodo Payments and usually appear within 5–10 business days, depending on your bank.
Chargebacks
If you have a problem with a charge, please contact us first so we can resolve it quickly. Opening a dispute with your bank may suspend your account while it’s reviewed.
Changes to prices or this policy
If we change Pro prices, we’ll tell existing subscribers by email at least 30 days before the new price applies to their next renewal. We may update this policy from time to time; the “Last updated” date shows the latest version.
Contact
Questions about billing? Email guptasahila125@gmail.com or use our contact page.